Delivery and Fulfillment Policies
If we receive your order and payment by our 12pm PST cutoff time, your order will ship the same business day. If we receive your order and payment after 12pm PST, your order will ship the following business day.
- delivery within europe take 3 working days using UPS or DHL
- delivery to uk take 3 working days using UPS
- USA delivery take 3 – 4 working days using UPS or FEDEX
- shipping to Asia and other countries not within this list above please contacted us.
Customer’s security and safety is our major priority and So, we do our best to make sure that all our customers do not get into any form of problem after ordering from us.
We understand that Marijuana is not entirely legal in many countries, hence we always do 100% discreet packaging, to ensure that your orders arrive at your destination without any problem…
-Firstly, NO SIGNATURE is required for ANY delivery. Customer Security is very important.-We do offer interstate and worldwide shipping which is very Discreet, Secure and Safe and We give our customers 100% guarantee that your order will make it through customs of your country without any problems.-Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,-If your shipment does not arrive we can provide you with proof of shipment and you are compensated and we will give refunds.-Stuff is professionally wrapped into an oily plastic, no smell, no x-ray penetration and cannot be detected even with the ION scanner.
Then packaged into a PlayStation or X-box carton so buyer receives stuff as though receiving a newly ordered game.-We do also send customized packages (diplomatic sealed ) which evade all custom checks. To avoid crushing, bud will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via priority mail.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment, or with your consent, we will source the product and ship it as soon as it becomes available. Please remember to forward your “receipt” with the order number and the secret answer to the email money transfer so we accept the transfer and ship the product out as soon as possible.
Damaged or Lost Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately by mail or by phone If the contents of your package is damage we will ship you a new product free of charge, or reimburse you the cost of the product. Furthermore, Photographic evidence will be require to confirm the damages to the product.
Your complete satisfaction is our ultimate goal. If you are not satisfied with any item(s), you may return the unused portion within 10 days of purchase for a FULL CREDIT REFUND. We’ll also provide free return shipping if your return is the result of our error.
Once your return is received and inspected by our staff (usually within 24 hours of receipt), we will process your refund.